Saturday, November 27, 2004
Friday, November 26, 2004
Tuesday, November 16, 2004
On a related note, there are product design changes between Beta 1 and Beta 2. Guess I will not be toying with ASP.NET 2.0 seriously till Beta 2 is out.
Monday, November 08, 2004
The following is what I've learnt over the years when dealing with Streamyx access issues:
Before calling the TMNet support line (1-300-88-9515), make sure you have done the following:
- Bypass the router when testing the connection
- Reset (off-pause-and-on) the modem a few times
- Replace the network cable connecting the computer and the ADSL modem
- Delete the old dialer and reinstall the dialer
If all the above fail, call support. Let support know of the general nature of the issue, error message/code, OS type, modem model, indicator status on modem and get a report number from the service rep. Remember, no report number, no action. After 3 working days and no resolution, call them up again to press them to escalate the issue. If you are subscribed to the "with modem" package, make sure the technicians are aware of that when they first contact you. This is so that they'll get a replacement modem ready when they come visit you.
Wednesday, November 03, 2004
The food-court at Maju Junction Mall is equipped with screens displaying queue numbers and therefore there was no need to wait in front of the JPN counters. So, that was nice. The officer told me that the card will be ready for collection in one month's time. The application status can be checked at JPN's web site.